Shipping Policy
Some orders may ship from domestic warehouses, while others may ship from our partner fulfillment facilities depending on inventory availability and destination. Order processing and delivery times vary by destination, carrier availability, and current order volume. Current estimates are shown during checkout or provided with tracking when available.
When can I expect to receive my shipment?
Orders are prepared after payment confirmation and dispatched as inventory and carrier capacity allow. Delivery timing varies by destination and the carrier service selected for the order. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
What are your shipping rates?
Free worldwide shipping on orders over $38. For orders under $38, a flat shipping fee of $2.99 applies.
Which countries do you ship to?
Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via support@healthzeri.com.
How can I change my Shipping Address?
Contact us as soon as possible to request an address change. Changes are not guaranteed once order processing has begun. You may contact us via support@healthzeri.com to request for such changes.
Can I deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
healthzeri.com works with major international shipping companies such as FedEx, SF Express, DHL, UPS and EMS, which partner with local couriers, allowing us to deliver directly to you.Orders are shipped during regular business days, excluding holidays. Orders placed outside regular business days are processed on the next available business day.